Home > It Services Blog > What is Remote Support?

WHAT is remote support?

Remote support is the use of professional, secure, industry-standard tools that allow us to connect to your network or computer over the internet and assist you with most computer issues as if we were sitting beside you.

HOW can we help ANYBODY?

We can connect securely to your network, Windows or Mac computer and help with a variety of common issues like computer tune-ups for speed improvements and online backup setup. Smartphone support, too!

WHO can benefit from our remote support?

Since we can help virtually anyone (pun intended) remotely, there are no geographical limitations.  The only barrier is language, as we are only able to assist English-speaking customers.